Member of Charles & Colvard Jewelers Program

      Beautiful Moissanite!

 

Store Policies and Terms of Use

GUARANTEE - WARRANTY - CERTIFICATE OF AUTHENTICITY

PLEASE CAREFULLY READ THE FOLLOWING PROVISIONS

BEFORE USING THIS WEB SITE:

All Moissanite stones come with a warranty/certificate of authenticity, ("limited lifetime" means that the warranty cannot be transferred from the original buyer.) 

Return Policy
All our
Moissanite stones are covered against manufacturer's defects with a Lifetime Replacement Guarantee (on a gram for gram exchange basis).  Stones that have obviously been damaged or broken as a result of carelessness or negligence are not covered by this guarantee.

 

We offer a 10-day satisfaction guarantee. If for any reason you are not happy with your  stone or jewelry (not including custom pieces) item, simply return it to us within 10 days of purchase for a complete refund  less shipping & handling charges. Please note: We must receive your package within 10 days of the date of receipt in order to process your credit so please ship your package accordingly.

 

You must return the piece unworn and undamaged in its original packaging along with a copy of your online invoice to receive your credit.  

 

This guarantee does not cover lost items. You must return the original piece in order to receive a replacement for it. If you do not send back the original piece, no refund or replacement will be given. Please be sure to insure your return packages for the replacement value as we will not be responsible for items lost or damaged in transit.   Please allow up to 28 days for us to process your return credit.

 

Desert Moissanite reserves the right to cancel any order, for any reason, at any time, at our discretion.

 

Thanks for coming in and we hope you will come back soon.

 

VERY IMPORTANT...
 
All Moissanite stones are manufactured in the same Charles & Colvard laboratory and, contrary to some advertising I've seen on the internet, a jeweler cannot purchase either Moissanite rejects or Moissanite jewels that are said to be superior to other Moissanite stones. 
 
Moissanite is not separated into grades because Charles & Colvard has set specifications that each stone must meet before being released to distributors. Those specifications are comparable to diamonds which have been graded VSI (Very Slightly Included - Minor inclusions difficult to locate at 10x).  Moissanite has no real inclusions...rather it has white, needle like structures which cannot be seen without 10x magnification and even then, they are very difficult to see. In addition, since Moissanite has no natural fractures, it is considered sturdier than diamond because it has no fractures that might crack if it is subjected to an impact of some kind. 
 
*Moissanite is lighter in weight than diamond.  An 8 mm round diamond, which has been cut to diamond industry specifications, weighs approximately 2 carats.  An 8 mm round Moissanite, identical to the diamond in every way, will weigh 1.63 carats.  Both stones are identical in size and shape but the diamond will weigh more than the Moissanite.  That is one of the reasons that Moissanite is described in millimeters most of the time.
 
Also, Moissanite is very very hard -- second only to diamond.  Sapphire, used in industry because of its hardness, is not as hard as Moissanite.  This is the reason that Moissanite maintains its clarity and sparkle beyond a lifetime. The only other gemstone that can scratch Moissanite is another Moissanite or a diamond -- so the optical characteristics of  Moissanite are comparable or superior to diamond (sparkles more).  
 
However, you need to know that Moissanite cannot compare in color to a colorless diamond. Completely colorless diamonds are very rare and very expensive. Moissanite's color can be found in the G through J diamond grading color scale. You will not find a D diamond color graded Moissanite stone. 
 
The only thing that can scratch a Moissanite is another Moissanite or a diamond. That is why your Moissanite jewel will look as beautiful 30 years from now as it did on the day you bought it!

 Resources

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Moissanite Colors and Shapes